Spa Etiquette

SPA ETIQUETTE

Should make an appointment for my treatment?
Yes, and it is best to do so to accommodate your schedule
What if I need to cancel my reservation?
Please contact the spa at least 24 hours in advance. Reservations cancelled with less than 24 hour notice will be subject to full charge.
When should I arrive?
Arrive at least 15 minutes prior to your scheduled appointment to allow sufficient time to check in and change. Please be advised your treatment will end on time so the next guest is not inconvenienced.
What should I wear?
Wear whatever is most comfortable. During treatments, the therapists are trained to drape you appropriately.
May I bring my valuables?
It is recommended you leave your valuables at home. The spa does not assume liability for any valuables.
How can I ensure a wonderful spa experience?
Discuss openly your likes, dislikes, concerns, questions, or areas of focus with your therapist before and during treatment.
What services are provided for expecting mothers?
Mothers-to-be can enjoy spa services. Please note, a massage is performed only of your between second and third trimester with your doctor’s consent.
Are there any rules I should know about?
The Spa is a place for tranquility, a retreat from the outside world; therefore relax and respect guests and their interests. Please turn off cell phones.
What is the tipping policy?
Leaving gratuities for work well done is always appreciated, but of course, is optional. Most tips range from 15%-20% of the price of the service provided. Guests wishing to tip may do so at our front desk.

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